Privacy Policy

Privacy Policy

Effective Date: June 19, 2026

At Cruze Transport (“Company,” “we,” “our,” or “us”), accessible through cruzetransport.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Phone number
• Email address
• Pickup and drop-off addresses
• Transportation service details or special requests
• Payment or billing information (when applicable)
• Any other information you provide through contact forms, SMS, phone calls, or email communications
  

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Website usage data (pages visited, time spent on site, etc.)
• Cookies and tracking technologies
  

How We Use Personal Information

We use the personal information we collect for business purposes, including to:

• Provide and manage transportation services
• Schedule bookings and appointments
• Communicate with you regarding inquiries, reservations, or service updates
• Process payments and billing
• Improve our website and customer experience
• Send service-related notifications, including SMS updates when consent is provided
• Maintain security and prevent fraud
• Comply with legal obligations
  

Sharing of Personal Information

We do not sell your personal information.

We may share your information only in the following situations:

• With service providers who help us operate our business (such as payment processors, website hosting providers, or communication platforms)
• When required by law, regulation, legal process, or government request
• To protect our rights, property, safety, or customers
• In connection with a business transfer, merger, or acquisition
  

SMS Privacy

If you opt in to receive SMS messages from us, we may use your phone number to send appointment reminders, service updates, or customer support communications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, and enhance user experience. You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or loss. However, no internet transmission or electronic storage method is 100% secure.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt out of certain communications
  

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through:

Cruze Transport Services LLC

Website: cruzetransport.com

Email: booknow@cruzetransport.com

Phone: +1 (865) 306-4551